My husband and I went here during New Year's Eve. The club’s ads were very enticing. Organised as we are, we have booked the tickets online (35 euros for EACH ticket only for the entrance : w/o any drinks included) and made sure to arrive an hour before midnight to be able to get in on time should there be a long queue. To our dismay, despite the fact that we already had tickets, we were asked to fall along the same line as the guests who did not have tickets yet. We asked the blonde woman, who was apparently the host of the event, why we had to queue in the same line which totally beat the purpose of pre-booking our tickets, and she said that there was only one line for people with and without tickets. We asked if we could just refund the money then and she said that we should fall in the same line to request for a refund. Leaving us no choice, we had to endure the long line for 40 mins under the rain. When we finally got in, to our surprise, the club WAS NOT FULL at all! Asking people to queue was the way of the promoter to attract people by showing them how high the demand was to get into their club!
What was disappointing and very infuriating was how they set a wrong expectation to their guests who have prebooked their tickets. They didn’t put any disclaimers on their ads saying that “prebooking your tickets won’t save you from a long queue. This was very disrespectful. The only consolation we got was the fact that the gay community inside the club who were our fellow guests were very friendly.