The security on the door at this venue are rude, unprofessional and violent. The coloured female security guard here has taken exception to me and refuses me entry every single time. I have questioned this recently, as I feel discriminated against, having caused no issues - I am not a trouble maker and have never stepped out of line in this, or any other venue, and feel my consistent refusal of entry is down to personal and unjust opinion based on looks. I was initially given absolutely no reason, instead I was physically assaulted as I waited five minutes for my friends to come back out. This woman, who is rather large (easily over twice my body weight), purposefully barged in to me with incredible force, causing me a neck injury, upper back injury, damaging my previously broken arm and resurfacing a knee injury that up until this point had been manageable for the past few years. I am now unable to travel to my place of work until my injuries have began to heal. I was also FASELY accused of putting my head in peoples bags and looking at their belongings, which is simply untrue and amounts to slander and defamation of character. Luckily I recorded all of the audio of this, and will be making a report for the unlawful and unnecessary use of physical force (which amounts to assault), using the data protection act to obtain CCTV from the venue in regards to this, and I will be reporting the security guard in question to the SIA.
Through my own personal experience with these staff members, reading these reviews, and hearing stories from countless people about the actions of the security at this venue, it is clear to me that something needs to be done in response to their volatile, aggressive and abusive behaviour towards members of the public, and I encourage everyone who experiences similar actions to make a report to the SIA.
A few years ago 5 of these security guards, including the one in question, dragged a friend to a blind spot and beat her up, smashing her phone as she tried to record the assault to gain evidence in order to report them. The venue also holds an incredibly sexist door policy, often refusing entry to any women in the queue (Once I was stood there as they walked down and told every single female they would not be allowed in the venue, using the blatant BS excuse of being drunk, despite walking past groups of males urinating on the wall and drinking wine from the bottle while queuing for the venue). Unfortunately for the security, I am fully aware of my rights and under what circumstances a security guard is allowed to use physical violence toward someone. I am also very aware that the malicious falsehoods made toward me on the evening in question amount to defamation of character and slander, and I refuse to allow purposeful untrue statements to be made against me when they A) hold no basis in fact, and B) carry the potential to damage my reputation both on a personal and professional level.
Once I have been assessed by my doctor to determine the full extent of my injuries I will be continuing this complaint further, and will be making the decision as to whether I shall be making a report to the police and pursing damages along with my complaint to the SIA.